Privacy

Privacy policy

What we collect when you contact us, why we hold it, and what you can ask us to do with it.

Last updated [DATE]. This policy covers tacticaloverwatch.co.uk only.

Who we are

Tactical Overwatch is operated by [LEGAL ENTITY NAME], [REGISTERED ADDRESS]. For anything in this policy, write to contact@tacticaloverwatch.co.uk.

We are the data controller for the information described below.

What we collect

When you use the contact form we collect the name, email address, subject and message you give us, along with any files you attach. Nothing else on the form is required and we do not ask for more than we need to answer you.

Our hosting provider also records standard technical information for every visit — IP address, browser and the pages requested — as part of running and securing the site.

We do not use advertising trackers, and the site sets no cookies.

Why we hold it, and on what basis

We use what you send to reply to your enquiry and, if it goes further, to discuss and arrange the service you asked about. Our lawful basis is legitimate interests — answering someone who has deliberately contacted us — and, where you are asking about buying something, taking steps at your request before entering a contract.

We will not add you to a mailing list or send you marketing because you used the contact form.

Who else sees it

Two suppliers process this data on our behalf, under contract, and may not use it for their own purposes:

• Our website host, which runs the site and the contact form. Form submissions are processed in London.
• Our email provider, which delivers your enquiry to our inbox.

We do not sell your data, and we do not share it with anyone else unless the law requires it.

How long we keep it

Enquiries are kept for [RETENTION PERIOD] and then deleted, unless they turn into a customer relationship, in which case we keep the records we need for as long as that relationship lasts and for as long afterwards as tax and accounting rules require.

Your rights

Under UK data protection law you can ask us to give you a copy of what we hold about you, correct it if it is wrong, delete it, restrict what we do with it, or hand it over in a portable form. You can also object to us holding it on the basis of legitimate interests.

Email contact@tacticaloverwatch.co.uk and we will respond within one month. If you are not satisfied with how we have handled it, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes

If we change this policy we will update the date at the top. Material changes will be flagged on this page.